Have any of you ever done the magnifying glass experiment? The one where a magnifying glass is used to capture the sun's rays, focusing the intensity of that energy and incinerating a dry pile of wood scraps. The focus provided by the magnifying glass harnesses the sun's typical pleasant warmth into a burning force. So that brings me to the topic of focus: How can leaders utilize focus to put a fire under their organization and drive major improvements in their bottom line?
Focus on the Right Things.
How do you ensure this happens with everyone throughout your organization? It all starts with that strategic plan! And is that plan being used to provide every individual within your organization the focus to execute their piece of that plan? Do you have measurements in place so you know whether you're on track with your plan?
Focus on your Customers.
Without customers, no company can survive. Adapting a strategy of "wowing" your customers can be a very successful strategy. Improving your customer retention by 10% can result in doubled profits. What's the secret to developing loyal customers? It all has to do with the experience they have - yes I'm going to say it - the emotional experience they have in their interaction with your company.
Focus on Efficiency and Quality.
If your competitors can provide your product or service faster, with higher quality, and at a more affordable price point, what's that going to do to your market share? Companies that want to stay competitive, utilize Process improvement to stand out in their industry.
We'd be happy to talk with you about how to best utilize focus to improve your business results.
Because... We're focused on Your Success!
Julia Robinson
Steller Solutions
To contact us to schedule a complimentary consultation call 425-485-4250 or email us.
Reprinted from the September 2008 "Steller Ezine", an electronic newsletter of Steller Solutions that is full of FREE tips and resources for your business. Subscribe at www.Steller-Solutions.com
