“People don’t leave companies, they leave managers,” a colleague and mentor recently shared with me. The more I thought about that, the more I realized how true that is. Oftentimes those exiting employees can point to the specific conversation that triggered their decision to leave their companies. Here are just a few that have been [...]
What if Your Employee’s Not Working Out?
Dear Steller Solutions, I am a business owner with a handful of employees. Recently, I hired someone at the recommendation of her predecessor. Unfortunately, she is not living up to that reference. She does only the absolute minimum required, and her work is often sub quality. She has trouble communicating with my other employees, which [...]
Need Employees that Reflect Well on You?
Steller Solutions, I am the owner of 2 health clubs and one of the services we offer is one-on-one personal training. The personal trainers are independent trainers that have obtained our permission to do business in our club and are hired directly by our customers. In the past we have allowed them access to our [...]
